FAQ

SoloHub is an advanced platform that leverages Artificial Intelligence to provide Africa’s skilled professionals with specialized education and personalized job experiences. We match talents with suitable opportunities, promoting their work to potential investors, partners, or employers.

To install SoloHub, open Microsoft Teams, go to the App Store, search for “SoloHub,” and click ‘Add’ to install the app.

SoloHub offers three main features:

• AI Assistant: Guides users on how to use the platform and access information related to their onboarding scopes.
• Training Syllabus: Provides personalized education resources tailored to professional or entrepreneurial careers.
• Modern Work: Recommends job opportunities tailored to learning experiences and intellectual capabilities in the ecosystem.

SoloHub offers 1month Free Trial, then $1.5/month or $15/year

You can contact our support team via email at lawrence@sologid.com or visit our Help Center for FAQs and troubleshooting guides.

 Click on the AI Assistant tab in your Teams app to access the AI Assistant.

The AI Assistant can guide you through the platform, provide onboarding information, answer your questions, and offer personalized support.

SoloHub offers a wide range of training resources, including courses, articles, and videos tailored to your professional or entrepreneurial career goals.

Use the progress tracker within the Training Syllabus tab to monitor your learning journey and milestones.

SoloHub uses AI algorithms to analyze your learning experiences, skills, and intellectual capabilities to recommend job opportunities that best fit your profile.

Yes, you can configure job alerts in the Modern Work tab to receive notifications for new job postings that match your profile

Solution:

1. Ensure you have an active Microsoft Teams account.
2. Verify that you have the necessary permissions (admin rights may be required).
3. Try reinstalling the app: Remove SoloHub if previously installed and follow the installation steps again.
4. Restart Microsoft Teams and attempt the installation agai

Solution:

1. Ensure you followed the configuration steps correctly when adding the tabs.
2. Check your internet connection to ensure it is stable.
3. Restart Microsoft Teams and reconfigure the tabs.

Clear the Teams cache: Close Teams, navigate to
%appdata%\Microsoft\Teams
on your computer, and delete the contents of the folder.

Restart Teams and reconfigure the tabs

Solution:

1. Ensure you have a stable internet connection.
2. Restart the Teams app and try interacting with the AI Assistant again.
3. Clear Teams cache (see instructions above).
4. If the issue persists, contact support at support@sologid.com for further assistance.

Solution:

1. Verify your internet connection.
2. Ensure that you have the necessary permissions to access the resources.
3. Refresh the tab or restart Microsoft Teams.
4. Clear the Teams cache (see instructions above).
5. If the problem continues, contact support at lawrence@sologid.com.

Solution:

1. Ensure your profile is complete and up-to-date with accurate information.
2. Refresh the Modern Work tab to update job recommendations.
3. Check your settings to ensure job alerts and recommendations are configured correctly.
4. Restart Teams and try again.
5. If the issue persists, contact support at support@sologid.com.

Solution:

1. Ensure you have the necessary permissions and roles assigned.
2. Contact your Teams admin to check permission settings.
3. Verify that your Teams environment is configured correctly for app permissions.